Delivery Policy :
Delivery zones :
We deliver our BeHappy Solutions products free of charge anywhere in the world. No matter where you are, we strive to get your order to your door.
Processing time :
We process all orders within 1 business day of receipt of payment. Orders placed on weekends or public holidays will be processed on the next working day.
Carrier :
We work with UPS, a reputable carrier, to ensure fast, reliable delivery of your products. You can trust the quality of the delivery service we provide.
Delivery time :
Delivery time is estimated between 1 and 2 working days after your order has been processed. Please note that these times are estimates and may vary depending on certain factors beyond our control, such as weather conditions or customs controls.
Order tracking :
Once your order has been shipped, we will provide you with a tracking number by e-mail. With this number, you can track the status of your delivery in real time on the UPS website.
Delivery problems :
If you encounter any problems with your delivery, please contact us as soon as possible. We will do our best to quickly resolve any missing, damaged or incorrect delivery situation.
Incorrect Delivery Address :
It is your responsibility to provide a correct and complete delivery address when placing your order. If you provide an incorrect or incomplete address, we cannot be held responsible for any resulting delays or lost packages.
Partial delivery :
In certain exceptional cases, your order may be delivered in several packages or in partial shipments, particularly if you have ordered several items or if certain items are out of stock. In such cases, we will inform you by e-mail of the delivery details.